Marco spent 15 years in senior procurement and supply chain roles across FTSE 100 financial and insurance services organisations, including strategic sourcing at RSA, giving him direct, insurer-side experience of how repair and supplier networks are built and managed. He understands the commercial pressures behind pricing variability, leakage and indemnity control that motor insurers face across a complex repair network. Marco brings this practical sourcing background to help clients strengthen supplier performance and control costs across the motor claims supply chain.
Motor Insurance Industry
Driving innovation and efficiency
across Motor Insurance Consulting
Motor insurance consulting is one of our core strengths – a mature and highly complex market where everything is interconnected. From supply chains and repair networks to customer expectations and regulatory demands, it brings both challenges and opportunities. For us, it’s about enhancing the whole ecosystem, not just managing claims performance, and strengthen resilience across the entire motor insurance ecosystem.
About the Motor Insurance Industry
The motor insurance industry is one of the most established lines of business, but maturity does not mean simplicity. Insurers face mounting pressures from rising repair costs, parts shortages, labour inflation and growing demand for courtesy and replacement vehicles, never mind a growing EV market.
Unlike many other markets, motor insurance doesn’t suffer from a lack of data – you can access almost anything. The challenge lies in making sense of it. Fragmented systems, inconsistent data points, and poor integration between supply chain and claims mean the full picture often remains out of reach, making it hard to see the wood for the trees.
The complexity of repair networks adds another layer, with inconsistent performance, pricing variability, and issues around leakage and indemnity control impacting both cost and customer experience. Regulatory demands and increased customer expectations only heighten the challenge. While the market has more structure than newer lines like Pet, it still struggles with efficiency gaps and the volatility of external cost drivers.
That’s where Procurato comes in. With deep expertise in supply chain and end-to-end claims performance, we turn complex, multi-layered challenges into practical strategies ready for execution. We support the insurance industry across the full spectrum of motor operations, with a focus on improving efficiency, enhancing control and building resilient operations that deliver long-term impact.
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Insurance Services
Data & Insights
Supply Chain Management
Claims Performance Improvement
Market & Competitor Insights
Our Approach to Motor Insurance Consulting
Making Sense of Complex Data
In motor insurance, the challenge isn’t a lack of data but making sense of it. With multiple systems and fragmented sources, the real task lies in pulling everything together to see the full picture and distinguishing what data is truly relevant from what isn’t, so decisions are grounded in clarity rather than complexity.
From Data to Clarity
Motor claims spend is highly complex, driven by multiple value levers and deep interconnections between claims handling, underwriting, pricing and the supply chain. A change in one area can create ripple effects across others. Our expertise lies in identifying the true drivers of cost and service performance, mapping where inefficiencies and leakages occur, maintaining the service quality motor customers expect. From managing supply chains and benchmarking performance, to shaping claims processes and building effective strategies, we support organisations in driving efficiency, innovation and improvement.
From Clarity to Execution
What sets Procurato apart is the breadth and depth of our Motor expertise. Our team brings hands-on knowledge across every major area of motor claims. This industry expertise, combined with our data-driven approach, allows us to deliver significant improvements that others can’t match and challenge what has already been done in the Motor Insurance industry.
Meet our team leading projects in this industry
Matthew Parker
Managing Director – Sales, Client Operations & Client Technology
Matthew leads much of Procurato’s published research into the motor insurance ecosystem, including analysis of the UK EV market, bodyshop repair networks, and the paint supply market that shapes repair costs. With over 20 years of experience across insurance and financial services, he understands how claims handling, underwriting, pricing and the supply chain are all interconnected, and where a change in one area creates ripple effects elsewhere. Matthew helps motor insurers turn hard-to-interpret data into a clear view of where cost, leakage and service quality can be improved.
Marco Marambe
Managing Director – Strategy, Finance, Business Service
Why Procurato
At Procurato, we combine real industry expertise with technology that adds value. We speak the same language as your teams, avoiding consultancy complexity, and deliver insights in a clear, practical way.
Agile and adaptable, we stay aligned with your agenda even when challenges arise, always focused on delivering what we promise and leaving behind solutions that last.
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