Motor insurance industry is one of the most established lines of business, but maturity does not mean simplicity. Insurers face mounting pressures from rising repair costs, parts shortages, labour inflation, and growing demand for courtesy and replacement vehicles, never mind a growing EV market.

Unlike many other markets, motor insurance doesn’t suffer from a lack of data – you can access almost anything. The challenge lies in making sense of it. Fragmented systems, inconsistent data points, and poor integration between supply chain and claims mean the full picture often remains out of reach, making it hard to see the wood for the trees.

The complexity of repair networks adds another layer, with inconsistent performance, pricing variability, and issues around leakage and indemnity control impacting both cost and customer experience. Regulatory demands and increased customer expectations only heighten the challenge. While the market has more structure than newer lines like Pet, it still struggles with efficiency gaps and the volatility of external cost drivers.

That’s where Procurato comes in. With deep expertise in supply chain and end-to-end claims performance, we turn complex, multi-layered challenges into practical strategies ready for execution. We support the insurance industry across the full spectrum of motor operations, with a focus on improving efficiency, enhancing control, and building resilient operations that deliver long-term impact.