Claims Opportunity Assessment
claims spend
Procurato’s Claims Opportunity Assessment service provides a structured, data-driven view of your claims spend and highlights the areas with the greatest potential for improvement. Whether you are focused on cost reduction, process efficiency or policy optimisation, we turn claims data into clear, actionable insights.
Why is a Claims Opportunity Assessment important?
Organisations often lack a consolidated view of claims expenditure, making it difficult to understand cost drivers or prioritise improvement efforts. Rising indemnity costs, operational inefficiencies and leakage can be complex and hard to detect, eroding profitability and weakening pricing.
Procurato addresses this challenge by cleansing, categorising, and analysing your claims spend to reveal where the biggest opportunities lie, both within your claims operations and across your external supply chain. We examine patterns in claims by type, geography, customer segment and vendor, and uncover policy terms or process inefficiencies that drive avoidable costs. This structured analysis enables you to focus resources on the areas with the greatest potential impact and improve overall performance, with greater control and clarity across your entire claims ecosystem.
How a Claims Opportunity Assessment can help your business
Claims Opportunity Assessment Overview
Our process is designed to be quick, collaborative, and tailored to your priorities:
Steps
01.
Data Collection & Cleansing
We take a sample or full set of claims data and standardise, cleanse, and classify it to ensure accuracy across claim types, loss categories, and settlement codes.
02.
Claims Analysis & Segmentation
We analyse spend patterns across claim type, severity, geography, and customer segment to surface trends – such as high-frequency claim drivers, outlier indemnity payments, or inconsistent settlement practices.
03.
Opportunity Identification
Our team identifies actionable opportunities, from tightening policy wordings and improving triage processes, to re-aligning supplier networks and reducing leakage in high-cost categories.
04.
Insight & Prioritisation
We review findings with your team, highlight where intervention could have the most material impact on claims costs, and help you prioritise initiatives that will strengthen pricing discipline, improve customer outcomes, and protect profitability.
Depending on your business needs, this can be delivered as a one-off diagnostic or expanded into a broader programme. In either case, you gain an evidence-based view of your claims portfolio and a clear direction for improvement.
What you get from a Claims Opportunity Assessment
Claims Spend Dashboard
Clean, categorised data with interactive filters and views.
Identified drivers of Indemnity cost and Leakage
Granular level data to support you with your initiatives.
Claims Insights Report
Detailed breakdown of cost drivers, inefficiencies, and potential savings.
Prioritisation Matrix
Guidance on where to focus resources for the fastest and highest-impact results.
Meet our team leading projects in this area
Lucia Oravcova
Senior Manager
Lucia is a procurement and insurance specialist with strong expertise in data analysis, sourcing and risk management. She has led data analytics and spend analytics workstreams throughout her career, developing a structured, evidence-based approach to identifying where cost and inefficiency sit within a large, complex dataset. At Procurato, Lucia applies this same precision to claims data, helping insurers cleanse, segment and interrogate their claims spend to uncover indemnity cost drivers, leakage and the highest-impact opportunities for improvement.
Marco Marambe
Managing Director
Marco spent 15 years in senior procurement and supply chain roles across FTSE 100 insurance and financial services organisations before founding Procurato, including direct experience sourcing within insurance services. That first-hand exposure gives him a clear understanding of where claims leakage, inefficiency and avoidable cost typically originate, and how to prioritise interventions that will have the greatest impact. Marco brings this practical insurance industry knowledge to Claims Opportunity Assessments, helping clients move quickly from diagnosis to a clear and actionable plan.
Why Procurato
We combine real industry expertise with technology that adds value. We speak the same language as your teams, avoiding consultancy complexity, and deliver insights in a clear, practical way.
Agile and adaptable, we stay aligned with your agenda even when challenges arise, always focused on delivering what we promise and leaving behind solutions that last.
Would you like to make an impact on your business today with an industry-driven approach and leading specialists?
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