Claims Opportunity Identification

Find hidden opportunities in your claims spend

Procurato’s Claims Opportunity Identification service provides a structured, data-driven view of your claims spend and highlights the areas with the greatest potential for improvement. Whether you are focused on cost reduction, process efficiency, or policy optimisation, we turn claims data into clear, actionable insights.

Why is Claims Opportunity Identification important?

Organisations often lack a consolidated view of claims expenditure, making it difficult to understand cost drivers or prioritise improvement efforts. Rising indemnity costs, operational inefficiencies, and leakage can be complex and hard to detect, eroding profitability and weakening pricing.

Procurato addresses this challenge by cleansing, categorising, and analysing your claims spend to reveal where the biggest opportunities lie, both within your claims operations and across your external supply chain. We examine patterns in claims by type, geography, customer segment, and vendor, and uncover policy terms or process inefficiencies that drive avoidable costs. This structured analysis enables you to focus resources on the areas with the greatest potential impact and improve overall performance, with greater control and clarity across your entire claims ecosystem.

How it helps your business

Full Visibility of Claims Costs
Understand what drives your costs, both within your claims operations and across your supply chain and vendors.

Targeted Focus
Have full visibility and segmentation of your data and be able to slice it and dice it to identify the true cost drivers.

Data-Backed Decision Making
Build business cases for claims handling, pricing, procurement and supply chain or any other process changes with evidence you can trust.

Quick Wins & Long-Term Value
Capture savings and improvements in-year, while building the foundations for the long-term strategy.

Overview

How it works

Our process is designed to be quick, collaborative, and tailored to your priorities:

Steps

01.

Data Collection & Cleansing  
We take a sample or full set of claims data and standardise, cleanse, and classify it to ensure accuracy across claim types, loss categories, and settlement codes.

02.

Claims Analysis & Segmentation
We analyse spend patterns across claim type, severity, geography, and customer segment to surface trends – such as high-frequency claim drivers, outlier indemnity payments, or inconsistent settlement practices.

03.

Opportunity Identification
Our team identifies actionable opportunities, from tightening policy wordings and improving triage processes, to re-aligning supplier networks and reducing leakage in high-cost categories.

04.

Insight & Prioritisation
We review findings with your team, highlight where intervention could have the most material impact on claims costs, and help you prioritise initiatives that will strengthen pricing discipline, improve customer outcomes, and protect profitability.

Depending on your business needs, this can be delivered as a one-off diagnostic or expanded into a broader programme. In either case, you gain an evidence-based view of your claims portfolio and a clear direction for improvement.

What you get from Claims Opportunity Assessment

Our Deliverables

Claims Spend Dashboard

Clean, categorised data with interactive filters and views.

Identified drivers of Indemnity cost and Leakage

Granular level data to support you with your initiatives.

Claims Insights Report

Detailed breakdown of cost drivers, inefficiencies, and potential savings.

Prioritisation Matrix

Guidance on where to focus resources for the fastest and highest-impact results.

Why Procurato

We combine real industry expertise with technology that adds value. We speak the same language as your teams, avoiding consultancy complexity, and deliver insights in a clear, practical way.

Agile and adaptable, we stay aligned with your agenda even when challenges arise, always focused on delivering what we promise and leaving behind solutions that last.