Claims Spend Analysis & Dashboard

Giving organisations full visibility and insight into claims costs with claims spend analysis

Procurato helps organisations gain a complete view of their claims expenditure, uncovering the underlying drivers of cost. By consolidating fragmented data and transforming it into clear, actionable insight, the service enables better decision-making, stronger cost control, and improved claims performance.

Why execute Claims Spend Analysis?

The Claims Spend Analysis & Dashboard service helps insurers tackle a core challenge – gaining clear visibility and understanding of claims costs and its key drivers. It provides a granular, data-led view of expenditure across the supply chain, revealing whether costs stem from inflation, supply chain pressures, process inefficiencies, or market factors. This insight enables insurers to take control of spend and focus on targeted improvements.

Many insurers struggle to see where and why spend occurs, with fragmented data spread across systems, partners, and teams. This lack of integration limits visibility, making it difficult to identify cost drivers, manage inflation, and inform pricing or policy decisions.

Procurato delivers this analysis across all Personal Lines, including Motor, Home, Pet, and Health, as well as Commercial Lines. Each engagement follows a best-practice framework, tailored to the specific data challenges of each line, from limited Pet data to complex Motor datasets.

As part of our Data & Insights offering, the Claims Spend Dashboard consolidates dispersed data into a clear, interactive view of key metrics, giving insurers the visibility, clarity, and control needed to manage claims expenditure effectively.

How it helps your business

Full Visibility of Claims Costs
Understand what drives your spend, your supply chain and vendors.

Protect Profitability and Manage Costs
We help you get “on top of your claims expenditure” in order to understand and manage claim costs and protect profitability.

Successful End-to-End Claims Management
We recommend leveraging advanced analytics to improve end-to-end claims management.

Identify High-Impact Opportunities
The analysis guides you to the most fruitful improvement opportunities in minimal time, helping to determine high impact areas to focus on.

Our approach to Claims Costs Analysis

How it works

Our approach begins by bringing all relevant data together to create a unified view of claims expenditure. We then identify the key data points driving cost, which differ across lines of business. Using interactive dashboards, we analyse and drill down into the root causes of claims costs, giving insurers a clear and complete view of their claims performance.

This Data & Insights phase quickly guides clients to the most valuable opportunities and serves as an ideal starting point for engagement. If there is uncertainty about which areas to address or what drives cost, this analysis provides the clarity and direction needed to focus on the right improvements.

We perform a deep, data-driven analysis of claims expenditure to uncover opportunities. For example, by type of repair, loss, or treatment, by customer type or location, and by vendor. For Commercial Lines, this extends to analysis by customer type (e.g. broker or intermediary), and type of claim (e.g. self-insured layer), providing a complete understanding of performance across the portfolio.

Our detailed analysis includes cross-referencing findings against internal, Procurato, and third-party information, supported by expert validation to ensure insights are robust, reliable, and actionable.

What you get from Claims Spend Analysis & Dashboard

Our Deliverables

Claims Costs Dashboard

Clean, categorised data with interactive filters and views.

Key Metrics & Performance Monitoring

Provision of key metrics monitoring & high impact factors to facilitate future tracking.

Structrured Claims Costs Analysis

Cost breakdown per each claim and total cost visibility with the ability to filter by regions, vendors and other metrics.

Claims Insights Report

Data-driven analysis highlighting cost drivers, performance gaps, and improvement opportunities across claims operations and supplier networks.

Why Procurato

We combine real industry expertise with technology that adds value. We speak the same language as your teams, avoiding consultancy complexity, and deliver insights in a clear, practical way.

Agile and adaptable, we stay aligned with your agenda even when challenges arise, always focused on delivering what we promise and leaving behind solutions that last.