Claims Spend Analysis & Dashboard
Giving organisations full visibility into claims costs through claims spend analysis and cost dashboards
Procurato helps organisations gain a complete view of their claims expenditure, uncovering the underlying drivers of cost. By consolidating fragmented data and transforming it into clear, actionable insight, the service enables better decision-making, stronger cost control and improved claims performance.
Why Use Claims Spend Analysis for Cost Management
The Claims Spend Analysis service helps insurers tackle a core challenge – gaining clear visibility and understanding of claims costs and its key drivers. It provides a granular, data-led view of expenditure across the supply chain, revealing whether costs stem from inflation, supply chain pressures, process inefficiencies or market factors. This insight enables insurers to take control of spend and focus on targeted improvements.
Many insurers struggle to see where and why spend occurs, with fragmented data spread across systems, partners and teams. This lack of integration limits visibility, making it difficult to identify cost drivers, manage inflation and inform pricing or policy decisions.
Procurato delivers this analysis across all Personal Lines, including Motor, Home, Pet and Health, as well as Commercial Lines. Each engagement follows a best-practice framework, tailored to the specific data challenges of each line, from limited Pet data to complex Motor datasets.
As part of our Data & Insights offering, the Claims Dashboard consolidates dispersed data into a clear, interactive view of key metrics, giving insurers the visibility, clarity and control needed to manage claims expenditure effectively.
How a Claims Spend Analysis helps your business
How it works
Our approach begins by bringing all relevant data together to create a unified view of claims expenditure. We then identify the key data points driving cost, which differ across lines of business. Using interactive dashboards, we analyse and drill down into the root causes of claims costs, giving insurers a clear and complete view of their claims performance.
This Data & Insights phase quickly guides clients to the most valuable opportunities and serves as an ideal starting point for engagement. If there is uncertainty about which areas to address or what drives cost, this analysis provides the clarity and direction needed to focus on the right improvements.
We perform a deep, data-driven analysis of claims expenditure to uncover opportunities. For example, by type of repair, loss, or treatment, by customer type or location, and by vendor. For Commercial Lines, this extends to analysis by customer type (e.g. broker or intermediary), and type of claim (e.g. self-insured layer), providing a complete understanding of performance across the portfolio.
Our detailed analysis includes cross-referencing findings against internal, Procurato and third-party information, supported by expert validation to ensure insights are robust, reliable and actionable.
Our Deliverables
Claims Costs Dashboard
Clean, categorised data with interactive filters and views.
Key Metrics & Performance Monitoring
Provision of key metrics monitoring & high impact factors to facilitate future tracking.
Structured Claims Costs Analysis
Cost breakdown per each claim and total cost visibility with the ability to filter by regions, vendors and other metrics.
Claims Insights Report
Data-driven analysis highlighting cost drivers, performance gaps, and improvement opportunities across claims operations and supplier networks.
Meet our team leading projects in this area
Lucia Oravcova
Senior Manager
Lucia is a procurement and insurance specialist with deep expertise in data analysis, sourcing and risk management across financial services and manufacturing. She has led data analytics and spend analytics workstreams throughout her career, giving her a strong understanding of how to consolidate fragmented data and turn it into actionable insight. At Procurato, Lucia applies this analytical approach to help insurers build a complete, reliable view of their claims expenditure and identify the cost drivers that matter most.
Anna Pilipiuk
Head of Growth, Strategy & Product
Anna leads product development for SpendQube, our proprietary spend analytics platform, driving the AI-powered analytics and automation capabilities that support Procurato’s data and dashboard work. With a consulting background spanning finance, supply chain, media and infrastructure, she brings a strong understanding of how to structure and present complex data so it drives real decision-making. Anna ensures the dashboards behind this service give insurers the visibility and control they need to manage claims costs effectively.
Why Procurato
We combine real industry expertise with technology that adds value. We speak the same language as your teams, avoiding consultancy complexity, and deliver insights in a clear, practical way.
Agile and adaptable, we stay aligned with your agenda even when challenges arise, always focused on delivering what we promise and leaving behind solutions that last.
Would you like to make an impact on your business today with an industry-driven approach and leading specialists?
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