Supplier Relationship Management

Build stronger supplier partnerships that deliver lasting value

Procurato’s Supplier Relationship Management (SRM) service helps you manage your most important suppliers tactically and strategically, improving performance, driving innovation, and reducing risk across the supply chain.

Why is SRM Important?

Strong supplier relationships are essential for achieving more than just cost savings. Effective SRM unlocks better quality, service, and innovation, while reducing risks that could impact your business.

At Procurato, we design and implement SRM programmes that create a structured, consistent way to manage your key suppliers. Our approach not only drives performance and collaboration but also supports suppliers in improving their own operations, leading to stronger partnerships and better service quality for your organisation.

How it helps your business

Better Supplier Performance

Monitor KPIs, track delivery against SLAs, and resolve issues before they affect the business.

Stronger Collaboration

Engage suppliers in regular business reviews and joint planning sessions to identify opportunities for improvement and innovation.

Reduced Risk

Spot and address potential supply chain risks early, from financial instability to capacity or compliance concerns.

Long-Term Value Creation

Build partnerships that go beyond cost reduction, unlocking innovation and creating competitive advantage.

Our approach to Supplier Relationship Management

How it works

We begin by segmenting and tiering your supply base according to criteria such as complexity, risk, and strategic importance. This ensures your SRM efforts are focused on the suppliers that have the greatest impact on cost, service, and risk, making the programme efficient and effective.

Once the priority tiers are clear, we design a tailored SRM framework that aligns engagement models, governance processes, and review cadence to each tier. We define the KPIs that will drive meaningful conversations and build supplier scorecards and dashboards, giving you clear visibility of performance and trends over time. 

Finally, we bring the programme to life. We run pilot sessions with your key suppliers, facilitate joint action planning, and train your team to run reviews with confidence. Depending on your business needs, we can either equip your team with the tools and templates to embed SRM internally or continue to run SRM on your behalf as a managed service. This ensures the programme remains consistent, sustains results, and continues to drive improvement over time.

What you gain from Supplier Relationship Management

Our Deliverables

Supplier Segmentation

Analysis Identification of strategic, critical, and transactional suppliers.

SRM Framework and Governance Model

Design of engagement models, review cadences, and escalation paths.

Performance Scorecards and Dashboards

Tools for tracking KPIs and supplier performance consistently.

Training and Enablement  

Workshops, templates, and guides to embed SRM into business-as-usual activities.

Why Procurato

We combine real industry expertise with technology that adds value. We speak the same language as your teams, avoiding consultancy complexity, and deliver insights in a clear, practical way.

Agile and adaptable, we stay aligned with your agenda even when challenges arise, always focused on delivering what we promise and leaving behind solutions that last.