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Pet

Insurance Consultation

Uncovering the Gaps in the Pet Insurance Claims Landscape

We have been discussing the Pet Insurance segment with insurers for several years. The same questions and issues seemed to be recurring, so in Summer 2023, Procurato commissioned some independent research to get under the skin of the problem.

Read the research outcomes here

What We Offer.

Procurato has built up industry leading expertise in supporting clients in pet claims procurement and driving performance in their end to end pet claims journey. Specific areas of expertise include:

  • Establishing vet referral networks

  • Benchmarking and detailed data analysis

  • Building intuitive dashboards

  • Sourcing wearable technology

  • Carrying out end to end reviews to identify risks and opportunities

Controling and reducing the cost of Pet Claims

Procurato have developed a unique proprietary coding tool, which means we can map and model all potential conditions, treatments and their cost options to help insurers manage the cost and duration of claims – ask us how we can help you identify claim costs, duration hot-spots, and manage /mitigate inflation, along with improving your customers and their pet outcomes.

Find out more by asking John Gaynor at: john.gaynor@procurato.co.uk

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Watch our video on Vet Referral Networks.

For Insurers, Brokers, MGAs & Affinity Providers, having a dedicated supply chain for motor & home claims has long been the de facto standard. Helping to manage claims inflation, which can impact customers premiums, & ensure consistent service & good customer outcomes.

We believe the same should be true for Pet insurance. The best control & consistency of service across a UK-wide Pet proposition can be enhanced by operating a dedicated referral vet network. It also drives better claims data, & can reduce payment/invoicing issues between vets, pet owners & insurers.

Watch our video on a Digital Coding Breakthrough in Pet Claims Inflation

If you’re concerned about the current cost of pet claims or inflation in your pet insurance portfolio, take 40 seconds to watch our video.


Find out about our unique proprietary coding tool which means we can map and model all potential conditions, treatments, and their cost options to help insurers manage the cost and duration of claims.

Example Work

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