Insurance Claims Sourcing
Providing Claims Sourcing That Delivers Better Service Quality and a Stronger Supply Chain
Insurance Claims Sourcing applies proven strategic sourcing methodology to the unique requirements of insurance. We help insurers with establishing and improving supply chains across multiple insurance lines, and providing organisations with cost control, resilience, and superior customer outcomes.
Why Claims Sourcing?
Sourcing within claims is more complex than traditional procurement activity. Claims sourcing is not only about cost reduction and necessary controls, it’s about ensuring that selected suppliers provide excellent service quality, integrate seamlessly into claims handling processes, and enhance the customer journey. Without a structured approach, insurers risk inconsistent supplier performance, reduced control over claims spend, and a lack of visibility across their supply chain.
We combine our deep understanding of the insurance market and the many moving parts of claims with our specialist procurement expertise, ensuring you get the best of both worlds. Our approach considers every aspect of sourcing, from market dynamics and supplier capability to operational fit and customer impact. Through rigorous market analysis, tailored sourcing strategies, and structured supplier selection, we design programmes that meet each insurer’s specific requirements – creating supply chains that are commercially sound, operationally effective, and fully aligned with business objectives.
How it helps your business
How it works
We adapt our sourcing methodology to your particular requirements, taking into account your current processes, customer journey and future plans:
Market Analysis & Strategy
We assess the market, analyse costs, and define sourcing strategies that suit your needs, align with your supply chain setup, and deliver the right outcomes. This ensures decisions are based on facts and aligned with both commercial priorities and customer expectations.
Supplier Selection
We run structured RFI/RFP processes, evaluate proposals, and negotiate terms to secure the best suppliers for your needs. By applying a transparent, evidence-based process, you gain confidence that the chosen suppliers will deliver sustainable value.
Contracting & Implementation
We support contract drafting, onboarding, and transition planning to ensure new suppliers are embedded effectively. This helps minimise disruption, accelerate benefits realisation, and establish strong foundations for ongoing supplier performance.
Depending on your needs, our engagement can be scoped as a focused sourcing exercise or extended into a broader delivery programme. We tailor our role to the level of support your organisation requires, ensuring value is delivered in the most effective way.
Our Deliverables
Claims Sourcing Strategy
Sourcing strategies tailored to motor, property, legal, or commercial claims.
Market Analysis
Data-driven insight into the current market landscape, pricing benchmarks, and recent developments.
Supplier Evaluation & Selection
Structured evaluation of suppliers with recommendations for appointment.
Contracting, Transition Support & Ongoing Management
Optional support with contracting, implementation, supplier transition and ongoing management.
Why Procurato
We combine real industry expertise with technology that adds value. We speak the same language as your teams, avoiding consultancy complexity, and deliver insights in a clear, practical way.
Agile and adaptable, we stay aligned with your agenda even when challenges arise, always focused on delivering what we promise and leaving behind solutions that last.
Would like to make an impact on your business today with industry-driven approach and leading specialists?
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