We typically begin with a detailed analysis of your claims spend, bringing the data together to see the full picture and understand the opportunities. We first review current processes, the scope and establish a baseline to ensure clarity on the starting point.

Using our advanced analytics capabilities and depending on your requirements, we then review the performance of the Loss Adjusting Services (LAS), capturing detailed insights on allocation, vendor performance, cycle times and total cost. Our methodology is specifically designed to handle the complexity inherent in insurance data, which is often fragmented across different systems or held externally by loss adjusters or brokers.

Next, we validate existing claims savings initiatives to determine what’s already working and quantify the incremental benefits. This allows us to assess the potential positive impact on the loss ratio and confirm the financial case for further action.

Finally, we produce further savings opportunities by identifying and prioritising areas for improvement whether through process refinement, supplier performance enhancement or rate and usage analysis, supporting with the implementation of these recommendations if needed.