Procurato’s EV Supply Chain Consulting Service helps insurers design, optimise, and implement the supply chains needed to manage electric vehicle claims effectively. Our service ensures costs are controlled, repair networks are established, pricing and underwriting are aligned, and customer service standards are maintained – enabling insurers to compete with confidence as EV adoption grows.
Insurers are under pressure to adapt to an evolving market where EVs are reshaping traditional claims models and supply chains. Unlike conventional vehicles, EV claims require a completely different supply chains starting from roadside assistance to new repair processes and battery disposal. Without a tailored supply chain, insurers face inflated claims costs, higher rates of total loss, and not competitive pricing.
Procurato addresses this challenge by reviewing your organisation’s current EV readiness and developing the supply chain capabilities required to meet it. Whether you are building an EV claims supply chain from scratch or refining an existing network, our approach balances cost, risk, and service delivery so that your service provision remain sustainable and competitive.
Cost Control
Reduce claims spend by building supply chains that optimise repair processes, manage battery complications, and minimise unnecessary write-offs.
Market Competitiveness
Offer EV insurance confidently, with a supply chain capable of meeting customer demand at the right price point.
Improved Service
Shorten repair cycle times and strengthen policyholder confidence with faster, more reliable outcomes.
Future Readiness
Align your claims supply chain with EV growth projections, ensuring your organisation keeps pace with the market.
Our process combines structured diagnostics with practical implementation, tailored to your organisation’s presence in EV insurance and ambition.
We begin by assessing your current EV claims setup, including repair capacity, triage processes, and supplier arrangements. For organisations without an existing network, we design a new supply chain aligned with projected claims volumes and growth forecasts. For those already active in EV insurance, we identify inefficiencies, cost drivers, and gaps, then recommend targeted improvements.
From there, we move beyond strategy into execution. Procurato can support contracting with specialist repairers, onboard new suppliers, and establish governance frameworks to ensure EV claims are managed consistently. Our approach is flexible, allowing us to deliver a standalone diagnostic or a full end-to-end implementation programme depending on your needs.
Evaluation of your current network, capabilities, and cost drivers.
Development or restructuring of repair networks, triage models, and battery management processes.
Practical delivery, from supplier sourcing and contracting to onboarding and governance.
Actionable insights on pricing, underwriting, and supply chain levers to strengthen competitiveness.
Senior Manager
Lucia is a procurement and insurance specialist with strong data analysis expertise, well-suited to assessing repair capacity, cost drivers, and supplier gaps as insurers build out EV-specific supply chains. She takes a structured, evidence-based approach to diagnosing where a network is underprepared and translating that into a practical development plan. At Procurato, Lucia helps insurers move from strategy to execution, whether building an EV claims supply chain from scratch or improving one that’s already in place.
Managing Director
Matthew has been closely involved in Procurato’s analysis of the UK EV market and its impact on motor insurance and repair networks, giving him a clear view of how EV adoption is reshaping claims supply chains. With over 20 years of experience across insurance and financial services, including large-scale transformation and outsourcing programmes, he understands the practical challenges insurers face in adapting existing repair and service networks to EV-specific requirements. Matthew helps clients assess their EV claims readiness and build supply chains that keep pace with a fast-changing market.
We combine real industry expertise with technology that adds value. We speak the same language as your teams, avoiding consultancy complexity, and deliver insights in a clear, practical way.
Agile and adaptable, we stay aligned with your agenda even when challenges arise, always focused on delivering what we promise and leaving behind solutions that last.
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